Partnership
Listening, being available, sharing knowledge and giving advice: every visit to Poils & Plumes should be a positive encounter.
Who we are
More than 35 years caring for animals.
For more than thirty-five years, the Poils & Plumes teams have worked together in stores specialising in pet food and accessories.
Today, dozens of stores across Wallonia, Flanders and Brussels proudly carry the Poils & Plumes name. In each one, a lively and knowledgeable team is there to advise you, with a wide range of products and high-quality food.
Every member of staff wants to be a partner in the bond you share with your pets, and brings respect, know-how and passion. All employees take regular training to sharpen their knowledge.
To offer you the best on the market, our management and store managers visit the international trade fairs every year. And because the wellbeing of every animal we care for matters to us, our pet shops are approved by the Ministry of Agriculture.
Our values
Respect, above all.
For more than thirty years, the heart of Poils & Plumes has beaten to one core value: respect. It applies to everyone we deal with (animals, customers, staff, suppliers…) and is built on four pillars.
Reliability
Passionate and well trained, our staff base their advice on animal wellbeing, in an honest and open conversation.
Expertise
The knowledge and experience to answer precisely about a product’s quality, durability and use.
Passion
True animal lovers, who always take the time to find the best answer for your pet.
Your four-legged friend will always be welcomed with a big smile. All because we love them!
Become a franchisee
Want to join us?
Put your business sense to work for your love of animals.